About Telehealth

Due to the widespread coronavirus pandemic, any patient that is experiencing cold or flu like symptoms are required to phone the medical centre prior to making a booking.

Telehealth is only available to patients experiencing Covid-19 symptoms, unless otherwise stated by the doctor. Telehealth appointments are privately billed. 

Telehealth is a consultation either through Video Chat (Skype, Facetime) or Telephone.

For installation instructions for these video chat platforms, see below:


Step 1 – Installation

  • Desktop Computers:
    • Most windows computers have skype pre-installed
    • If you don’t have Skype on your computer, the installation link can be found here
  • Android Phones/Tablets:
  • iPhone
  • iPad
  • You will need to create an account – follow the prompts

Step 2 – Find your Skype Name

  • Desktop
    • Click your profile picture in the top left corner
    • Click Skype Profile
    • Write down your Skype Name
  • iPhone/iPad
    • Tap your profile picture in the top left corner
    • Tap Skype Profile (found on the left)
    • Write down your Skype Name
  • Android Phone
    • Tap your profile picture at the top of the screen
    • Tap Skype Profile
    • Write down your Skype Name

Facetime (iPhone/iPad only)

Finding your Facetime ID

  • Click Settings on your iPhone/iPad
  • Scroll down to Facetime
  • Write down the email/phone number under YOU CAN BE REACHED BY FACETIME AT