About Telehealth

Due to the widespread coronavirus pandemic, we are recommending that patients (where possible) book telehealth consultations with their GP’s.

Telehealth is now available to all patients and is bulk billed under medicare.

Telehealth is consultation either through Video Chat (Skype, Facetime) or Telephone.

For installation instructions for these video chat platforms, see below

Skype

Step 1 – Installation

• Desktop Computers:
  • Most windows computers have skype pre-installed
  • If you don’t have Skype on your computer, the installation link can be found https://go.skype.com/windows.desktop.download
• Android Phones/Tablets:
  • Google Play App Store –https://play.google.com/store/apps/details?id=com.skype.raider
• iPhone
  • Apple App Store – https://apps.apple.com/app/apple-store/id304878510
• iPad
  • Apple App Store – https://apps.apple.com/au/app/skype-for-ipad/id442012681
• You will need to create an account – follow the prompts

Step 2 – Find your Skype Name

• Desktop
  • Click your profile picture in the top left corner
  • Click Skype Profile
  • Write down your Skype Name
• iPhone/iPad
  • Tap your profile picture in the top left corner
  • Tap Skype Profile (found on the left)
  • Write down your Skype Name
• Android Phone
  • Tap your profile picture at the top of the screen
  • Tap Skype Profile
  • Write down your Skype Name

Facetime (iPhone/iPad only)

Finding your Facetime ID

• Click Settings on your iPhone/iPad
• Scroll down to Facetime
• Write down the email/phone number under YOU CAN BE REACHED BY FACETIME AT