About Telehealth
Due to the widespread coronavirus pandemic, any patient that is experiencing cold or flu like symptoms are required to phone the medical centre prior to making a booking.
Telehealth is only available to patients experiencing Covid-19 symptoms, unless otherwise stated by the doctor. Telehealth appointments are privately billed.
Telehealth is a consultation either through Video Chat (Skype, Facetime) or Telephone.
For installation instructions for these video chat platforms, see below:
Skype
Step 1 – Installation
- Desktop Computers:
- Most windows computers have skype pre-installed
- If you don’t have Skype on your computer, the installation link can be found here
- Android Phones/Tablets:
- Google Play App Store – click here
- iPhone
- Apple App Store – click here
- iPad
- Apple App Store – click here
- You will need to create an account – follow the prompts
Step 2 – Find your Skype Name
- Desktop
- Click your profile picture in the top left corner
- Click Skype Profile
- Write down your Skype Name
- iPhone/iPad
- Tap your profile picture in the top left corner
- Tap Skype Profile (found on the left)
- Write down your Skype Name
- Android Phone
- Tap your profile picture at the top of the screen
- Tap Skype Profile
- Write down your Skype Name
Facetime (iPhone/iPad only)
Finding your Facetime ID
- Click Settings on your iPhone/iPad
- Scroll down to Facetime
- Write down the email/phone number under YOU CAN BE REACHED BY FACETIME AT